Help with Provider Express is available at a moment's notice

The tools and resources available on Provider Express are intuitive and easy-to-use.  And the Provider Express Video Channel makes it even easier to learn how to take advantage of these time-saving tools.

If you have accessed the various help videos and still have questions, or need assistance with logging in with your Optum ID, the easiest way to get help is through Provider Express Live Chat.  

You can connect with someone from our Provider Express support team via Live Chat between 8 a.m. to 5 p.m. Central time by clicking on the Live Chat button that displays on many pages throughout the website.

Link image users can click on for help and support with Provider Express
For additional assistance, you may also call the Provider Express Support Center at 1 866-209-9320 (toll-free) from 8 a.m. to 8 p.m. Eastern time.