Site Map

Improving Your Experience

Provider Express Registration for non-network Providers

Provider Experience Sub Menu

Clinical Resources

population-specific-sub-menu

Achievements in Clinical Excellence (ACE) - Clinicians

Platinum Recognition

Autism/Applied Behavior Analysis

Clinical Tools and Quality Initiatives

Complex Case Management Program

Guidelines/Policies/Manuals

Best Practice Guidelines

Level of Care Guidelines

Supplemental and Measurable Guidelines

OHBScaNetwManual

Reimbursement Policies

New York Medicaid

Adoption of LOCUS/CASII/ECSII for Level of Care Guidance

Consumer Organizations/Self-Help

Cultural Diversity

Government Agencies

Professional Organizations

Long-Acting Injectable (LAI) Medication

Medication Assisted Treatment

Network Notes Archives

Prior Authorization Utilization Review Statistics

Recovery & Resiliency Toolkit for Providers

Cultural Competency

Behavioral Health Toolkit

Welcome to ACE Eating Disorder

Early Childhood Sub Menu

Comorbid-ChronPain Sub Menu

Older Adults Sub Menu

population-specific-sub-menu

Behavioral Health Toolkit for Providers - Military and Veterans

military-and-veterans-tool-kit-sub-menu

Intellectual and Developmental Disabilities Toolkit

Foster Care Toolkit

Quality Assurance Toolkit for Primary Care Physicians

Quality Assurance Screening for Depression

Quality Assurance Metrics & Interventions to Address Substance Use Disorders

Admin Resources

ALERT - Introduction

ALERT - Wellness Assessment Engagement

ALERT - Care Advocate Engagement --- Written Communications

ALERT - CA Written Example

ALERT - Care Advocate Engagement - Telephonic Communication

ALERT - CA - Telephonic Example

ALERT - ALERT Online in Detail

ALERT - Achievements in Clinical Excellence

ALERT - Why Submitting WAs is Important

ALERT - WA Forms and Hand outs

WA Landing Page

ALERT - Detailed Process Overview

ALERT - Care Advocate Engagement --- Written Communications

ALERT - CA Written Example

ALERT - Care Advocate Engagement - Telephonic Communication

ALERT - CA - Telephonic Example

ALERT - Service Based Algorithms

ALERT - The Wellness Assessment Tool

California Language Assistance Program

Claim Entry through Provider Express

Claim Status Glossary

Claims Problem Resolution

Electronic Claim Submission and Electronic Data Interchange

Electronic Payments and Statements (EPS)

Key Acronyms and Definitions

Helpful Hints for Claim Submission

Improve the Speed of Processing - Tips for Claims Filing!

Inpatient Claims

Outpatient Services Claims

Where to Submit Your Optum Claim

2019 CPT Code Changes

DSM-5 and ICD-10 Resources

Fraud, Waste, Abuse, Error and Payment Integrity

Working Together

ALERT Program-INACTIVE

Mental Health Parity Notice for UHC Members

Technical Resources

Encryption information

Web browser requirements

Provider Express Archive

Online Appeal Status

Inspiring Our Customers

Psych Hub Video Library

Provider Toolkits

Join Our Network

Minimum Requirements

State-Specific Provider Information

Health Plan Partners

Provider Credentialing Status

Optum Select Network