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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Idaho Network Management
3110 Lake Center Dr
Santa Ana CA 92704

Main Number: (877)614-0484
Fax Number: (855)833-3724
E-mail: bnswest@optum.com

Idaho Autism/ABA Network Management
(877)614-0484