Provider Express offers informational webinars and training resources for current and potential Provider Express users and/or the entire Optum Network to learn more about how to use the website, and other topics that could be vital to your practice. The topics and audience vary, so we invite you to come back to see what is coming up.
Click on a tab below to view specific information on each topic.
In alphabetical order:
The Centers for Disease Control and Prevention (CDC) offers a range of resources for prescribers and other professionals working to address the Opioid crises in the United States. One focus of the epidemic is the treatment of Chronic Pain. The CDC offers a FREE online training series to assist healthcare providers in applying CDC guidelines and recommendations in clinical practice. The training modules include patient scenarios, videos, knowledge checks, tips, and resources. Continuing Education credits are available for physicians, nurses and other healthcare professionals.
Online interactive, self-paced modules - CLICK HERE
Information about Continuing Education - CLICK HERE
Click on the image of the flyer to see the training offerings or to download the flyer >>
Non-licensed behavioral health providers are required by the Louisiana Department of Health and Hospitals to complete standard basic training courses. The required trainings are posted below.
Cultural and Linguistic Competency
Serious Mental Illness and Emotional Behavioral Disorders
Suicide and Homicide Precautions
System of Care Overview
Upon completion of the trainings, please save, sign and email the attestation below to firstname.lastname@example.org. A copy of this signed letter of attestation will be maintained in your provider record as verification of completion.
LA Non-Licensed Behavioral Health Provider Training Attestation
As a Behavioral Health Provider working with Medica members enrolled in Medica DUAL Solution® (MSHO) and/or Medica AccessAbility Solution® Enhanced (DSNP SNBC), you have an important role as member of the interdisciplinary care team.
The Centers for Medicare and Medicaid Services (CMS) requires that dual Special Needs Plans (SNPs) such as Medica DUAL Solution and Medica AccessAbility Solution® Enhanced have a “Model of Care” plan submitted to CMS for approval. The Model of Care is seen as a vital quality improvement tool and an integral component for ensuring that the unique needs of each member enrolled in a SNP are identified and addressed. One CMS Model of Care requirement is that Medica conduct Model of Care training with providers.
Medica has developed Model of Care Training for Providers, easily accessible online at our website from our Provider College. This training module will give you, as a provider, an informative overview of the Medica DUAL Solution (MSHO) and Medica AccessAbility Solution® Enhanced (DSNP SNBC) Model of Care including:
Description of the populations
Care Coordination overview (Did you know that every Medica DUAL Solution and AccessAbility Solution Enhanced member has an assigned Care Coordinator that helps to coordinate the care of the member?)
Quality measurement and performance improvement
We encourage you and your group’s providers to take 10-15 minutes to take the Medica DUAL Solution® (MSHO) and Medica AccessAbility Solution® Enhanced (DSNP SNBC)
Enter the Session Number and if prompted, enter the password
Select 'Join Now’
Complete the Registration Information
Select 'Register' again
Click image to play video
Working with HealthNet and
Optum/UnitedHealthcare Community Plan
Optum is contracted with UnitedHealthcare Community Plan to administer the behavioral health portion of the Missouri HealthNet program. This includes both mental health and substance use disorders. Total runtime of training: 25:04.
Navigating Optum is your introduction to our Behavioral Health Network, and covers all the resources available for newly credentialed providers. This focus is on commercial and Medicare network resources.
Webinar discussion will include:
Introduction to Optum
Benefits and Authorizations
Updating your information
Live Question & Answer session
Our mission is to make healthcare better for everyone. For you, this means simplifying your business transactions by offering effective and efficient tools that support and enhance your care delivery and your business operations.
If you have questions, please contact the Provider Services Line at (877) 614-0484. If your state has Medicaid business, you will find resources here: LINK resources
As part of the Centers for Medicare and Medicaid Services’ Transforming Clinical Practice Initiative (TCPI), the American Psychiatric Association in partnership with the AIMS Center at the University of Washington will be training 3,500 psychiatrists in the clinical and leadership skills needed to support primary care practices that are implementing integrated behavioral health programs. Once psychiatrists are trained, APA will work to connect them with local Practice Transformation Networks participating in TCPI.
***Free training is available to psychiatrists through online modules***
CME credit is also offered. Content is similar for both training sessions so you may choose to participate in one or the other based on your learning preferences and availability.
Online Modules - Click here to get started!There are two parts to the training containing seven modules in all. It is recommended that participants complete both parts 1 and 2.
Succeeding In A World Of Integrated Care: Options For Behavioral Health Provider Organizations
Within the health services landscape, integration has become a key concept and driver of both service delivery and management of consumer care. The challenge for the behavioral health service provider organization is where determining where you fit into this new landscape and developing strategies for short- and long-term success. This free four-week course will assist you and other leaders behavioral health care to develop strategies and tactics necessary for success in this changing environment. Each week includes a one-hour recorded executive briefing on the topic developed by OPEN MINDS and live discussion session with a case study presentation lead by selected industry leaders. The faculty for the course are Monica E. Oss, Chief Executive Officer, & George Braunstein, Senior Associate, OPEN MINDS. All course attendees will receive access to related OPEN MINDS resources on integrated care.
To access the recordings for the four-part Integrated Care series (originally presented in April 2015), visit the Open Minds website. Complete the brief, online Account Information form. This link only supports access to the four presentations addressing Medical-Behavioral integration that were presented in April.
**** You can forward this email invitation to attendees ****
Kendell Andrus invites you to participate as an attendee in the following online training session:
Topic: UnitedHealthcare Community Plan - Behavioral Health: FQHC and RHC Billing Training
Host: Kendell Andrus
Date: Thursday, January 21, 2021
Time: 11:00 am, Central Standard Time (Chicago, GMT-06:00)
Session Number: Not Available
Registration password: This session does not require a registration password.