Provider Express offers informational webinars and training resources for current and potential Provider Express users and/or the entire Optum Network to learn more about how to use the website, and other topics that could be vital to your practice. The topics and audience vary, so we invite you to come back to see what is coming up.
Click on a tab below to view specific information on each topic.
In alphabetical order:
Practice Managers and Staff
Join us for one of the following virtual educational presentations to learn more about proper claim submission for services rendered to MassHealth members.
During this webinar we will discuss:
- Benefits and Eligibility
- Authorizations and Notifications
- Claim billing Guidelines
- Provider Rostering Process
All times shown below are EST. To change time zone, select time zone shown in upper right on registration screen and select desired time zone from options displayed.
1/13 - 10 am -11:30 am - Registration Link Here
1/27 - 10 am – 11:30 am - Registration Link Here
1/15 - 10 am – 11:30 am - Registration Link Here
1/22 - 10 am – 11:30 am - Registration Link Here
1/29 - 10 am – 11:30 am - Registration Link Here
1/16 - 1 pm – 2:30 pm - Registration Link Here
1/17, 1/24 & 1/31 - 1 pm – 2:30 pm - Registration Link Here
Once your registration is approved, you will receive a confirmation email with instructions for joining the session.
For assistance, contact Jennifer Laroche at:
1-763-361-8851.Click the image above for more information
The Centers for Disease Control and Prevention (CDC) offers a range of resources for prescribers and other professionals working to address the Opioid crises in the United States. One focus of the epidemic is the treatment of Chronic Pain. The CDC offers a FREE online training series to assist healthcare providers in applying CDC guidelines and recommendations in clinical practice. The training modules include patient scenarios, videos, knowledge checks, tips, and resources. Continuing Education credits are available for physicians, nurses and other healthcare professionals.
- Online interactive, self-paced modules - CLICK HERE
- Information about Continuing Education - CLICK HERE
Click on the image of the flyer to see the training offerings or to download the flyer >>
Non-licensed behavioral health providers are required by the Louisiana Department of Health and Hospitals to complete standard basic training courses. The required trainings are posted below.
- Co-Occurring Disorders
- Crisis Intervention
- Cultural and Linguistic Competency
- Serious Mental Illness and Emotional Behavioral Disorders
- Suicide and Homicide Precautions
- System of Care Overview
- Treatment Planning
Upon completion of the trainings, please save, sign and email the attestation below to email@example.com. A copy of this signed letter of attestation will be maintained in your provider record as verification of completion.
- LA Non-Licensed Behavioral Health Provider Training Attestation
Please join us to learn about important results regarding Medication Assisted Treatment
Optum Labs/Optum recently completed a Comparative Effectiveness Research study on the treatment of Opioid Use Disorders. Come and learn about the results of the study and see how Medication Assisted Treatment (MAT) emerged as the standard of care.
There are four opportunities to learn the results. To register for the presentation date most convenient for you, chose and click on one of the links below. For a preview of the material to be covered by the training, please click here.
- December 4th, 2019 (Wednesday) at 11:00 am Central
- December 12th, 2019 (Thursday) at 1:00 pm Central
- January 13th, 2020 (Monday) at 1:00 pm Central
- January 22nd, 2020 (Wednesday) at 11:00 am Central
Due to unforeseen circumstances, the dates for this webinar have been postponed until early 2020. We apologize for the inconvenience and will immediately notify you when new webinar dates have been established.
As a Behavioral Health Provider working with Medica members enrolled in Medica DUAL Solution® (MSHO) and/or Medica AccessAbility Solution® Enhanced (DSNP SNBC), you have an important role as member of the interdisciplinary care team.
The Centers for Medicare and Medicaid Services (CMS) requires that dual Special Needs Plans (SNPs) such as Medica DUAL Solution and Medica AccessAbility Solution® Enhanced have a “Model of Care” plan submitted to CMS for approval. The Model of Care is seen as a vital quality improvement tool and an integral component for ensuring that the unique needs of each member enrolled in a SNP are identified and addressed. One CMS Model of Care requirement is that Medica conduct Model of Care training with providers.
Medica has developed Model of Care Training for Providers, easily accessible online at our website from our Provider College. This training module will give you, as a provider, an informative overview of the Medica DUAL Solution (MSHO) and Medica AccessAbility Solution® Enhanced (DSNP SNBC) Model of Care including:
- Description of the populations
- Care Coordination overview (Did you know that every Medica DUAL Solution and AccessAbility Solution Enhanced member has an assigned Care Coordinator that helps to coordinate the care of the member?)
- Provider network
- Quality measurement and performance improvement
Working with HealthNet and
Optum/UnitedHealthcare Community Plan
Optum is contracted with UnitedHealthcare Community Plan to administer the behavioral health portion of the Missouri HealthNet program. This includes both mental health and substance use disorders. Total runtime of training: 25:04.
Click image above for more information
As part of the Centers for Medicare and Medicaid Services’ Transforming Clinical Practice Initiative (TCPI), the American Psychiatric Association in partnership with the AIMS Center at the University of Washington will be training 3,500 psychiatrists in the clinical and leadership skills needed to support primary care practices that are implementing integrated behavioral health programs. Once psychiatrists are trained, APA will work to connect them with local Practice Transformation Networks participating in TCPI.
***Free training is available to psychiatrists through online modules***
CME credit is also offered. Content is similar for both training sessions so you may choose to participate in one or the other based on your learning preferences and availability.
Online Modules - Click here to get started! There are two parts to the training containing seven modules in all. It is recommended that participants complete both parts 1 and 2.
In-Person Offerings – Click here for regional and conference Integrated Care Training options.
Succeeding In A World Of Integrated Care: Options For Behavioral Health Provider Organizations
Within the health services landscape, integration has become a key concept and driver of both service delivery and management of consumer care. The challenge for the behavioral health service provider organization is where determining where you fit into this new landscape and developing strategies for short- and long-term success. This free four-week course will assist you and other leaders behavioral health care to develop strategies and tactics necessary for success in this changing environment. Each week includes a one-hour recorded executive briefing on the topic developed by OPEN MINDS and live discussion session with a case study presentation lead by selected industry leaders. The faculty for the course are Monica E. Oss, Chief Executive Officer, & George Braunstein, Senior Associate, OPEN MINDS. All course attendees will receive access to related OPEN MINDS resources on integrated care.
To access the recordings for the four-part Integrated Care series (originally presented in April 2015), visit the Open Minds website. Complete the brief, online Account Information form. This link only supports access to the four presentations addressing Medical-Behavioral integration that were presented in April.
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Wednesday, February 12, 2020 10:45 AM
To: Andrus, Kendell
Subject: (Forward to attendees) Invitation to training session: UnitedHealthcare Community Plan of LA Behavioral Health Member Satisfaction Survey Presentation
**** You can forward this email invitation to attendees ****
Kendell Andrus changed the following training session:
Topic: UnitedHealthcare Community Plan of LA Behavioral Health Member Satisfaction Survey Presentation
Host: Kendell Andrus
Date: Thursday, March 12, 2020
Time: 1:00 pm, Central Daylight Time (Chicago, GMT-05:00)
Session number: Not Available
Registration password: This session does not require a registration password.
To register for this session
Go to https://optum.webex.com/optum/k2/j.php?MTID=tc45b9f23c57c1bad2299e75d6d717a9c and register.
Once the host approves your registration, you will receive a confirmation email with instructions for joining the session.
Note: If you have already registered for this session, you do not need to register again.
You can contact Kendell Andrus at:
Please register for any one of the educational training sessions “Understanding Department of Veterans Affairs Community Care Network.”
View the below Map to locate your go-live Region
Region 1 — Spring/Summer of 2020
Click here for Region 1 Training Registration - February 6 – April 30, 2020
Click here for Region 1 Training Registration - May 6 - August 27, 2020
Region 2 — Spring of 2020
Click here for Region 2 Training Registration - March 16 – April 30, 2020
Click here for Region 2 Training Registration - May 4 – August 27, 2020
Region 3 — Spring of 2020
Click here for Region 3 Training Registration - April 7-23, 2020
Responding to Wisconsin's Opioid Epidemic
Please join for this free Buprenorphine X-Waiver Training Series
The Department of Health Services has partnered with the Wisconsin Society of Addiction Medicine to increase treatment capacity for opioid use disorder through expanded prescribing of buprenorphine, one of three Food and Drug Administration-approved medications for the treatment of opioid use disorder.
In-person training sessions for health care providers eligible to prescribe buprenorphine are scheduled for the dates and locations listed below. Each session, when paired with an online session offered through the American Society of Addiction Medicine, provides the necessary education for participants to qualify for a waiver to prescribe buprenorphine as part of a medication-assisted treatment plan for opioid dependency. Course details are available on the Wisconsin Society of Addiction Medicine's website.
The in-person course has been approved by the Wisconsin Medical Examining Board as meeting the requirements for the two-hour continuing education course on responsible opioid prescribing under Wis. Admin. Code. § Med 13.03(3).
Registration is open for all of these classes.
Visit the DHS website for resources on best practices for opioid use disorder prevention, treatment, and recovery services.
Other upcoming events