Optum Network Manual
Best Practice Guidelines
Coordination of Care (COC)
UnitedHealthcare Community Plan (UHCCP), is one of the selected managed care plans providing coverage to TennCare and CoverKids enrollees. Optum was selected by UnitedHealthcare Community Plan to develop and manage the ABA network for TennCare members, effective April 2018, and for CoverKids members, effective January 1, 2021. Please review the resource materials below to learn more about the process for applying to the network, and the clinical protocols required in the ABA network.
Questions for the ABA Utilization Management Team
Call the Customer Service number on the back of the Member ID card or forward your questions to: firstname.lastname@example.org
Request to Join the Network
Stephanie Dowell, Director of Provider Relations and Network Strategy, TN – email@example.com