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Change Healthcare Cyber Response

Change Healthcare is experiencing a cyber security issue. Learn more about the UnitedHealth Group response to the issue, including information on the Temporary Funding Assistance Program and options to submit claims. Learn More

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Welcome to the Optum Network!

State-issued COVID-19 information

OHBS-CA Network Manual

Network Manual

Clinical Criteria

Standard Clinical Criteria

Best Practice Guidelines

BP Guidelines

Coordination of Care (COC)

OHBS-CA After-Hours Messaging

After Hours Message Flyer

California Language Assistance Program (CA LAP)

California Cultural Competency

Cultural Competency and Linguistics Training

California CNS Provider Contact List

CA Contacts

Provider Contract Provisions and Compliance Requirements

Coming soon

Notice to CA Facilities Offering Residential Programs - ASAM 3.1 and 3.2-WM – Feb 2022

Why Are Post Discharge Appointments Important?

2023 annual PAAS survey coming from QMetrics, Inc.

Other forms can be found on the Provider Express Optum Forms page.

Additional information is available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines & Policies page.