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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Illinois Network Management


Laura Fairchild 
Cook, Lake, McHenry, Kane, DuPage, Kendall, Will, Grundy, Kankakee, DeKalb, Boone, Ogle, Lee, Winnebago, Stephenson, Carroll, JoDaviess

Main Number: (952) 251-0971
Fax Number: (855) 572-3643


Ashley Buster 
All Counties EXCEPT: Cook, Lake, McHenry, Kane, DuPage, Kendall, Will, Grundy, Kankakee, DeKalb, Boone, Ogle, Lee, Winnebago, Stephenson, Carroll, JoDaviess

Main Number: (952) 202-4432
Fax Number: (855) 572-3643

Illinois Autism/ABA Network Management
(877)614-0484