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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Iowa Network Management

Alexis Sprague (Eastern Region)
1089 Jordan Creek Parkway, Suite 320
West Des Moines, IA 50266

    Main Number: (877)614-0484
    Fax Number:  (844)846-4555

Sanela Stitkovac (Western including Des Moines)
1089 Jordan Creek Parkway, Suite 320
West Des Moines, IA 50266

    Main Number: (877)614-0484
    Fax Number: (877)940-4602

Iowa Autism/ABA Network Management
(877)614-0484