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Clinical Tools and Quality Initiatives

Optum is committed to fulfilling our mission and vision to help people live their lives to the fullest and to be a constructive and transformational force in the health care system. The Quality Program's mission is to support the Optum clinical mission, vision and values by effectively managing the quality of services provided to its members.

Our Quality Program supports the efforts of practitioners and providers through information analysis and sharing, education, administrative support, and behavioral health clinical quality management expertise.

You will find links on this page to useful information and tools that will help you manage your practice and improve the quality of care you provide to our members.

Goals of the Quality Improvement Program

Optimal quality behavioral health care is achieved through a close and active partnership among Optum, individual members and all healthcare practitioners and providers.

In order to achieve its overall goals, the QI Program strives to:

  1. Ensure that the care members receive is clinically sound, and based on the most current and relevant clinical knowledge, practices, and technology.
  2. Build partnerships with behavioral healthcare practitioners to improve member outcomes.
  3. Improve the continuity and coordination of care delivered to members.
  4. Identify opportunities and activities that reduce risk and achieve safe treatment environments for members.

Optum has implemented the following clinical quality programs and compiled helpful information for you and your practice:

Clinical Toolkits:

Coordination of Care
Practitioner Resources:
Patient Handout:
Alcohol and Other Drug Disorders
Practitioner Resources:

      Screening Tools


Attention Deficit/Hyperactivity Disorder  
Practitioner Resources:
Major Depression  
Practitioner Resources:
Practitioner Resources:
General Information
Practitioner Resources:

More Practitioner and Patient Resources:

2019 Email Blast Communications

The information available or referenced herein is informational resources and tools you may use for your practice and are for educational purposes only.