Where to Submit Your Optum Claim

To ensure timely claim processing, Optum uses multiple claim addresses. P.O. Box mail addresses are based upon the consumer’s benefit plan. Since consumers may have different addresses for their medical versus behavioral services, always verify the consumer’s claim mailing address before claim submission.

Optum Claims Addresses

Optum EAP
Please submit EAP claims to the Behavioral Health claims submission address on the consumer ID card.