To ensure timely claim processing, Optum uses multiple claim addresses. P.O. Box mail addresses are based upon the consumer’s benefit plan. Since consumers may have different addresses for their medical versus behavioral services, always verify the consumer’s claim mailing address before claim submission.
Where to Submit Your Optum Claim
| Group or Health Plan | P.O. Box | City | State | Zip Code |
|---|---|---|---|---|
| Employer Groups | 30760 | Salt Lake City | UT | 84130-0760 |
| Health Plan Groups |
30757 | Salt Lake City | UT | 84130-0757 |
| Havard Pilgrim Health Care (HPHC) | 30602 | Salt Lake City | UT | 84130-0602 |
| Harvard Pilgrim StrideSM (HMO) and StrideSM of NH (HMO) | 30760 | Salt Lake City | UT | 84130-0760 |
| Providence Health Plan | 30602 | Salt Lake City | UT | 84130-0602 |
| Ventura County Health Care Plan | 30755 | Salt Lake City | UT | 84130-0755 |
Optum EAP
Please submit EAP claims to the Behavioral Health claims submission address on the consumer ID card.
Want to save money and get paid faster? Start here