Skip To Content

Beginning January 2021, a free trial of an enhanced Optum Pay portal will be available

Sign up for Optum Pay, get paid more quickly
Sign up for Optum Pay, get paid more quickly
Click here to enroll in EPS today!

You've got better things to do with your time -
Sign up for Optum Pay™

Today's health care environment doesn't afford the luxury of wasted time or waiting longer than necessary to be paid. Which is why you should consider enrolling in Optum Financial Services' Optum Pay, formerly known as Electronic Payments & Statements (EPS).

With Optum Pay, claim* payments are deposited directly into your bank account as soon as possible. That shortens your revenue cycle, which can make running a successful business a whole lot easier.

Optum Pay is a highly secure transaction

Now with an added layer of security, claims payments made by electronic funds transfer from health plans can be deposited directly into your designated bank.

Even better, Optum Pay can dramatically shorten your revenue cycle. In fact, you may be paid five to seven days faster than by paper checks received through regular mail. And that leaves you more time to do the things that will help grow your practice.

Enroll in Optum Pay today

To enroll by phone call 877.620.6194 (7:00 am to 6:00 pm CST Monday – Friday). Or click here to get started today.


*At this time, all claims except older PBH claims are eligible for Optum Pay.

A quick comparison between the two electronic payment options
ACH Direct Deposit (Optum Pay)   VIrtual Card Payment (VCP)
Process:
1. Enroll in Optum Pay and select ACH direct deposit
  -- Choose the full functionality of Optum for a nominal fee or the basic level free of charge
2. Receive email notifications when payments are deposited
3. Reconcile claim and remittance detail on the Optum Pay portal (basic level includes 835 remittance only)
  Process:
1. Enroll in VCP. You’ll receive your virtual card number(s) along with remittances in the mail
2. Redeem payment using the standard “card not present” transaction on your credit card terminal (type in the exact dollar amount, 3-digit CVC and expiration date)
Considerations:
A per payment fee of .5% will apply** (basic portal access available at no charge)
• Receive payments and remittances five to seven days faster than with paper
• Reduced risk of lost, misrouted and stolen checks
• Potentially eliminate bank lock box fees
• Money is deposited directly into the account(s) you designate
• Payments and remittances can be separated by NPI and/or payer


 
Considerations:
Credit card processing fees apply (confirm with your merchant processor)
• Reduced risk of lost, misrouted and stolen checks
• Receive payments and remittances five to seven days faster than with paper
• Potentially eliminate bank lock box fees
• You’ll receive a separate card number for each payer from which you receive payments

Optum Pay services are administered through Optum Financial and include both ACH/Direct Deposit and Virtual Card Payment options.

** Billed monthly, taxes may apply. Fees associated with the Optum Pay service will not apply to any payments made to providers resulting from a provider's participation in the COVID-19 Claims Reimbursement to Health Care Providers and Facilities for Testing, Treatment, and Vaccine Administration for the Uninsured Program or the CARES Act Provider Relief Fund.

Optum Pay™ solutions are made possible by Optum Financial, Inc. and its subsidiary Optum Bank, Inc., Member FDIC.