Last updated: March 31, 2021
COVID-19 State-Specific Guidance Updates
The health of our members and the safety of those who deliver care are our top priorities. Optum is taking action and providing resources to support our members and providers during this challenging time. Optum is working to help people access health care to the fullest extent possible as we come together to address this national emergency. Whether you are new to our network or are a long-time network participant, the links below will connect you with current resource information and a variety of services to assist you and support your interactions with us.
The states listed below reflect the latest information we have on state-specific guidance. Please click on the state(s) in which you practice to find links to the appropriate information.
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Additional Flexibility Related to Behavioral Health Services (Prestige Health Choice membership and UnitedHealthcare Community Plan membership)
- Medicaid COVID-19 Hospital Transfer Requirements (Prestige Health Choice membership and UnitedHealthcare Community Plan membership)
- Medicaid Coverage of Services During the State of Emergency Related to COVID-19 (Prestige Health Choice membership and UnitedHealthcare Community Plan membership)
- Medicaid Telemedicine Flexibility for Behavioral Health Providers During the COVID-19 State of Emergency (Prestige Health Choice membership and UnitedHealthcare Community Plan membership)
- Medicaid Telemedicine Guidance for Medical and Behavioral Health Providers (Prestige Health Choice membership and UnitedHealthcare Community Plan membership)
- Additional Flexibility Related to Behavioral Health Services (Prestige Health Choice membership and UnitedHealthcare Community Plan membership)
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- MA BSAS Waiver from Certain Regulatory Requirements (AllWays Health Partners membership)
- MA DMH Bulletin 20-04 – COVID-19 Pandemic Guidance (AllWays Health Partners membership)
- MA DOI Bulletin 2020-19 – Flexibility with Early Intervention Services
- MA Early Intervention Services QRG
- MA DOI Bulletin 2020-21 – Continued Relaxation of Prior Auth in Response to COVID-19
- MA DOI Bulletin 2020-31 – Continued Flexibility in Efforts to Treat and Restrict the Spread of COVID-19
- MassHealth Telehealth Policy Bulletin #303
- AllWays Health Partners Coronavirus Resources
- MA BSAS Waiver from Certain Regulatory Requirements (AllWays Health Partners membership)
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- Notice to Rhode Island Participating Providers – on November 24, 2020, Rhode Island Governor Raimondo issues Executive Order 20-99 and the Office of the Health Insurance Commissioner (OHIC) issued Health Insurance Bulletin 2020-08. Please be advised that Optum Behavioral Health, in coordination with Health Plans, intends to comply with the Bulletin, which is posted below. If additional information is received, if will be communicated on Provider Express on this state-specific page. If you have any questions concerning the Bulletin, please contact Provider Relations at 1-877-614-0484. OHIC Bulletin 2020-08
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
We’re listening.
We are monitoring the inquires we’re receiving on an ongoing basis and working hard to answer your questions. We will be making frequent updates to this page. Please be sure to check back often for the latest information.
Disclaimer:
The benefits described within this website describe federal and state requirements and Optum and its managed payors’ national policies. Additional benefits may be available in some states and under some plans, and applicable state insurance and similar laws and regulations are followed as indicated.